Incident on assignment page
Incident Report for MessengerPeople GmbH
Resolved
This incident has been resolved.
Posted Aug 13, 2021 - 15:30 CEST
Update
We are continuing to work on a fix for this issue.
Posted Aug 13, 2021 - 11:12 CEST
Identified
There is a bug regarding the shown tickets in the ticket pool.
Tickets that have already been assigned to agents are still shown in the pool.

We are working on a bug fix with high priority.
Posted Aug 12, 2021 - 17:00 CEST
This incident affected: App (Frontend).